Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your custom orders safely and efficiently. Below are the details of our shipping policy.
📍 Fulfillment & Processing Time
All orders are proudly processed and shipped from our fulfillment center in Phoenixville, Pennsylvania.
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Processing Time: Since our products are custom-engraved with premium precision, please allow 1-2 business days for us to design, engrave, and pack your order before it is handed over to the carrier.
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Processing and shipping times do not include weekends or public holidays.
🇺🇸 Domestic Shipping (United States)
We offer multiple shipping options to fit your needs. Delivery transit times and rates are calculated at checkout based on your selection:
| Shipping Method | Estimated Delivery Time | Rate |
| Economy | 5 - 8 business days | $6.35 (FREE for orders $100.00 and up) |
| Faster | 3 - 5 business days | $7.99 |
| Priority Express | 2 - 4 business days | $35.00 |
| 2nd Delivery | 1 - 2 business days | $67.30 |
International Shipping
We gladly ship to our international customers across the globe, including the United Arab Emirates, Austria, Australia, and over 24 other countries.
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Rates & Delivery Times: International shipping rates and delivery timelines vary by destination and will be calculated automatically at checkout.
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Duties & Taxes: Please note that international orders may be subject to local import duties, taxes, or customs fees levied by your country. These charges are the responsibility of the customer and are not included in our shipping rates.
Order Tracking
As soon as your order ships, you will receive a confirmation email containing your tracking number. You can use this number to monitor your package's journey in real-time.
Need Help?
If you have any questions about your order or need to make adjustments before it ships, please reach out to our customer support team.